Frequently Asked Questions

1 General

1.1 Contact

WAM Denim is accessible from Mon / Friday on telephone number 0251 270841 or via the Contact Form on the right side

1.2 I have a complaint, what now?

If you -onverhoopt- have a complaint, we would like to hear from you. We will then make every effort to resolve them satisfactorily. You can contact Mon / Fri from 9:00 t / m 18:00 tel 0251 270 841. Or via the contact form . Please include your order number or !. We aim to answer your email within hours. 

NOTE: If you send the item back without notice or mention of order ID or name we can not guarantee that you will get the money back since we do not know who this article.

 

2 Ordering

2.1 How can I order from WAM DENIM?

Allows you to order from WAM Denim add items to the cart using the "Order" button. Then you can add more items or checkout the order. Guests at the completion of the order to pay by verschillene services. If the payment is completed you will receive an automatic confirmation email with the information about the order. If the payment fails, we will contact you on.

2.2 Can the item to a different address to be delivered?

Yes, you can! During the order you choose to display a different delivery address. Most covers fit through the letterbox, you do not need to be present to take the article in reception.

2.3 What are the shipping costs?

In our free shipping vannad 60 paid - otherwise betragen 3.95 shipping, we ship all our packages via DHL with a track and trace code. So you know when you can expect the package. Most covers fit through the letterbox, so you do not need to be present at the order to receive.

2.4 How long does it take to receive my order?

We use DHL EXPRESS to send our packages.


2.5 Can I view the article before I'm going to order?

We ship all our packages via DHL EXPRESS with a track and trace code you receive via email, enabling you to see exactly when the package is delivered. 

If you do not receive the item according to the above appointment we ask you to contact us via the contact form or by phone 0031 251 270841

 

No, WAM denim is an online store and does not have the possibility to view or test. The article 

But you can go well in one of our 50 stores. http://www.wamdenim.com/service/storelocator/



Of course you have the option to order the item and once it has you enter has the right to 14 days to test the item and view. If you are not happy you can send the item back using the form below. 

Download the return form

 

3 Pay

3.1 How can I pay?

With us you can pay in different ways, below is a summary.

  • IDeal
  • Mister Cash / Ban contact
  • PayPal
  • Bank transfer
  • Cash
  • PayPal
  • Credit card
  • Transfer


Here For more detailed information on our payment page

3.2 Bill / Invoice

Once the payment is received you will receive via email a digital invoice. it can if you have not gotten over that you have entered the wrong e-mail address or that the payment is not met. If you have not yet received an invoice within min 15 we ask you to contact us via the contact form or by phone at 0251270841

4 Range

4.1 The item is not available, what does that mean? 

If an item is out of stock then it still aanfragen, once the item is received we will send an email. Usually we have everything in stock if this is not the case it will be mentioned with the product.

4.2 Where are produced the Articles?

We are a family business. All our brands come in a limited number of pieces from our own producie.

4:37 Are the products authentic?

We are the manufacturer of the following brands:

WAM DENIM

ARYABOY

GAZNAWI

5 Commercial purchases

5.1 I would like to sell the covers, you also deliver to stores?

Yes, we we supply our products to several companies such as shops, franchisers and shops. With accompanying photo material. For more information contact us at nem b2b.wamdenim.com

You can learn more visit: http://www.wamdenim.com/service/groothandel/

 

Exchange & Return

6.1 Exchange & Return

We have a 100% satisfaction guarantee. So you are not entirely satisfied, you can return your purchase with the return form within 14 days of receipt.

 

After the product has been verified, you will receive the full purchase price, the cost of sending brides to be reimbursed as you do not send the whole order trug whether we have made a mistake in the shipment.

 

Download the return form

6.2 Exceptions

Exceptions 
products sold (SALES) are not eligible for the cooling-off period:

6.3 My order is incomplete or damaged, what to do?

If your order is not complete or damaged during shipping, please contact us at 0251-270841 or via the contact form .

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