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Complaints

We strive to provide customers with excellent customer service!

If a customer is not satisfied with one of our products or services we ask that you contact our customer service as soon as possible.
So that we can offer the customer an appropriate solution or alternative.

Complaints will be answered within 14 days after receipt.

If it occurs that the complaint requires a longer handling time, we will respond within 14 days by mail or telephone with a time indication. 

Complaints can be emailed to: 
[email protected]

 

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