When purchasing products online at WAM Denim you have the option to terminate the agreement within 100 days. This period commences on the day you receive the product. During this time you should be very carefull with the product and the packaging. Please return the product with all accessories and - if possible - in original condition and packaging to us.
You could return a product by shipping it back to us (adress below). If you use your right of withdrawal, the shipping costs are for your own account. We take these costs for our account if we have shipped the wrong product or in other cases we did something wrong.
When returning products we highly recommend to attach a reutrn form (see below). On this form you could indicate what you would like to happen with the return.
We offer the following options for returned items:
- Exchanged for other item(s)
- Exchanged for a giftcode
- Refund the item(s) amount
- Adjust Afterpay invoice (only when paid with Afterpay)
Once we receive your return, you will receive an automated email with the status of your return.
Sale (or outlet) items are not eligible for a refund, Exchange is possible. Underwear can't be returned.