Exchanges and returns
When purchasing products online at Wam Denim you have the option to terminate the agreement within 21 days. This period commences on the day you receive the product. During this time you should be very careful with the product and its packaging. Please return the product with all accessories and - if possible - in original condition and packaging to us.
Are you returning your package from any location outside of The Netherlands, but inside the European Union? Please send an email to [email protected] so that we can make the return label for you.
Attention: returning is at your own expense. For returns coming from within The Netherlands, the costs are €7. For returns from the European Union these costs are €15,-. For shipments from outside the European Union, these costs depend on the region.
This amount will be deducted from the amount that you get back on your creditnote.
Returning from a country that is not within the European Union is not possible.
We offer the following options for returned items:
- Exchange for a giftcode
- Exchange for a different size or article
Once we have received your return, we will send you an email with the status of your return.
Return policy stores:
Wam Denim stores have a satisfaction guarantee of 14 days. Within this period, unworn articles in the original packaging can be returned on presentation of the receipt.