1 General

1.1 Contact

WAM Denim is accessible from Mon / Friday on telephone number 0251 270841 or via the Contact form on the right side

1.2 I have a complaint, what now?

If you -onverhoopt- have a complaint, we want to hear from you. We will make every effort to resolve this satisfactorily. You can contact Mon / Fri from 9:00 t / m 18:00 tel. 0251 270 841 or via support@wamdenim.com. Please include your order number or !. We aim to answer your email within hours.

NOTE: If you send the item back without notice or mention of order ID or name then we can not guarantee that you will get the money back because we do not know who is this article.

 

2 Order

2.1 How can I order from WAM DENIM?

To order by WAM Denim you can add items to the cart by clicking the button "order". Then you can add more items or the order checkout. Upon completing the order, you can pay with verschillene services. If the payment is completed you will receive an automatic confirmation email with the information about the order. If the payment is unsuccessful, we will contact you on.

2.2 Can the item to a different address to be delivered?

Yes, you can! During the order you can choose to specify a different delivery address. Most sleeves fit through the letterbox, you do not have to be present to take the item received.

2.3 What are the shipping costs?

With us pay no shipping vannad 60, -, otherwise betragen 3.95 shipping, we ship all our packages via DHL with a track and trace code. So you know exactly when you can expect your parcel. Most sleeves fit through the letterbox, so you do not need to be present to take the order received.

2.4 How long does it take to receive my order?

We use DPD and PostNL (TNT) to send our packages.

Ordered

Delivery Netherlands

 

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Saturday

Saturday

Tuesday

Sunday

Tuesday

 

Estimated arrival time for other countries:

Country Average arrival time
Belgium, Germany 1-3 working days
UK, Ireland, Denmark 2-5 working day
France, Austria, Sweden 3-6 working day
Rest of EU 4-7 working day
USA 8-12 working days
Zwisterland, Norway 3-5 working days
Rest of the world < 10-15 working days


All the packages within the European Union are shipped via DPD. You will receive a track and trace code by email, allowing you to see exactly when the package will be delivered.

Outside the EU we ship with PostNL (Part of TNT). You will also receive a tracking code. If you didn't receive a tracking code, please let us know, so we can provide it to you.


If the article has not been given by the above appointment, we ask you to contact us via support@wamdenim.com

 

2.5 Can I see the article before I go buy it?

No, WAM denim is an online store and does not have the ability to view let the article or testing.

But you can go well in one of our 38 stores. http://www.wamdenim.com/service/storelocator/



If you're not satisfied you can return the items to us within 14 days.

 

3 Pay

3.1 How can I pay?

With us you can pay in different ways, below is a summary.

  • IDeal
  • Mister Cash / Ban contact
  • PayPal
  • Bank transfer
  • Cash
  • PayPal
  • Credit card
  • Overbooking


3.2 Bill / Invoice

 

Once the payment is received you will receive via email a digital invoice. If you have not received this then it may be that you have entered the wrong email address or that the payment is not met. If you have not received the invoice within 15 min we ask you to contact us via phone or via support@wamdenim.com 0,251,270,841

4 Assortment

4.1 The item is not available, what does that mean?

If an item is not in stock, you can aanfragen this still, once the article inside, we will send an email. Usually we have everything in stock if this is not the case will be mentioned with the product.

4.2 Where the items are produced?

We are a family business. All our brands come in a limited number of pieces from our own producie.

4:37 Are the products original?

We are the manufacturer of the following brands:

WAM DENIM

ARYABOY

GAZNAWI

5 buy Commercial

5.1 I would like to sell the covers, you also deliver to stores?

Yes, we supply our products to several companies such as shops, franchisers and shops. With accompanying photo material. For more information contact us via nem b2b.wamdenim.com

You can look for more information at: http://www.wamdenim.com/service/groothandel/

 

Exchange & Return

6.1 Exchange & Return

We operate a 100% satisfaction guarantee. So surely if you're not completely satisfied, you can return your purchase with the return form within 14 days of receipt.

After the product has been verified, you will receive an email from our customer service.

The shipping costs are at the expense of the customer.*



6.2 Exceptions

 

Exceptions
products sold (SALES & Outlet) are not eligible for the cooling-off period or return free.

6.3 My order is not complete or damaged, what to do?

If your order is not complete or damaged during shipment, please contact us at 0251-270841 or via support@wamdenim.com


*When there is a mistake on our part, the costs will be reimbursed.

 

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